Mr. Nachman, the head of fraud and consumer services, declined to comment on specific cases, but he said it was generally difficult to determine what fees were improper because the law allowed bondsmen to enter into private contracts with the people they bail out.
Two others, Bruce Hammond, former head of card services, and Liam McGee, former head of consumer banking, left the company in the last year.
[C4.] Another Executive to Depart Citigroup Marjorie Magner, the head of consumer banking at Citigroup, said that she planned to leave the bank on Oct. 1, to pursue interests outside of the financial services industry.
MBNA's chief executive, Bruce Hammonds Bruce Hammonds, will become chief executive of Bank of America Card Services and report to Liam McGee Liam McGee, the head of the bank's consumer services division.
Also joining the debate, Sonia Sodha, head of public services and consumer rights policy at Which?, said consumer power had an important role to play in the health service.
Only a permanent director, confirmed by the Senate, would definitively resolve the leadership dispute in the near term, said Alan S. Kaplinsky, head of the consumer financial services group at law firm Ballard Spahr.
"We've got a bit of a bounce-back," says Rod Bulmer, the head of the Co-op's consumer services business, including funeral care.
Sarah Brooks, head of financial services at Consumer Focus, said: "Until more people are prepared to vote with their feet, there will not be enough pressure on banks to improve.
"Our current enforcement actions are more aggressive than in the past, but the regulations need to be enhanced to provide additional enforcement powers," said Steven Nachman, the head of the department's frauds and consumer services bureaus.
