The group has improved ranges and customer service and sharpened prices, but James accepts it will take time for the British public to get the message: "For 30 years, we didn't do a good job of looking after the customer and we are reaping that harvest now.
The black comedy we see playing out today suggests that the kleptomaniacs have improved their techniques and sharpened their investments.
It is uncertain whether this is because the definition of high and low quality has been upgraded and sharpened, or that the activities in high quality preschools have improved while those in low quality preschools have deteriorated.
Mr. Schaedelin has sharpened the flavors, improved the desserts, and broadened the menu until it now has many of the true pleasures of Paris — though it's still shadowed by mindless service à la Midtown.
"Russia has been sharpening its claws for a while.
Its chief executive, Paul Donovan, said Odeon had been sharpening its act by improving customer service, increasing marketing, and upgrading its website to allow smoother booking from smartphones and tablets.
Motherhood has sharpened my focus.
His kitchen cabinet has been improved by the addition of some tenacious journalists, who have augmented his public profile and sharpened his attacks on the coalition.
His mobility and first touch have both improved hugely since arriving at Goodison Park, while the natural finishing ability that saw him end as top scorer in the Belgium league aged 17 has been sharpened to devastating effect.
He has to sharpen his focus, though.
