Higgins, who has apologised to customers, has described the raid as "a systematic, sophisticated attack".
Johnsen has described the Bush OLC's sleazy, customer-is-always-right school of legal interpretation as "corrupt", and believes that saying no to the president is the OLC's "core job description".
He says that his parsimony has kept him in touch with his customers, whom he has described as "people with flat wallets who want beautiful, well-made furniture".
The bank's chief executive, Ross McEwan, has described the systems failure as "unacceptable" and apologised to customers.
Bezos has described Prime, which launched in the UK eight years ago and has several million customers in this country, as "the best deal in the history of shopping".
Chan (1993) has described in his paper about the increasing demand of good services from customers of utility industries.
Amazon CTO Werner Vogels has described security as one of the five supporting pillars of every service it builds for customers.
Merck has described a shift towards a "value based partnership"' marketing model that builds product loyalty by rewarding customers with individual benefits in the form of convenience and improved health outcomes.
But AT&T has described the group's collection of data as "malicious" and has said that it could have exposed customers to spam or fraud.
According to Ms. Shah, she had described "walking the customer" to her regional human resource manager, and nothing came of it.
