Think of the possibilities: You could lease living space to government users and, someday, tourists.
Instead of free apps, RIM is offering corporate and government users technical support at no cost for one month.
Corporate and government users add special BlackBerry Enterprise Servers to their networks and gain, among other things, high levels of security.
The company has recently aimed at consumers, moving from its traditional base of business and government users, to sustain growth.
R.I.M. is trying to expand beyond its traditional base of corporate and government users by marketing less costly, multimedia BlackBerrys.
The new groups will focus on Nortel's two main types of customers: telecommunications companies and corporate and government users.
Under normal conditions, the network allows RIM to provide high security for corporate and government users and it reduces the amount of wireless data consumed by all BlackBerrys.
Mr. Heins said he had already decided that RIM should concentrate on selling to its original client base of business and government users.
There have been serious outages in recent weeks, leading many business and government users to wonder about the stability of the platform.
