Also, globalization of services opens up new opportunities for companies to outsource finance activities to service providers worldwide (Hayward, 2002).
Mr. Palmisano sees the globalization of services as the next big shift in the business landscape, and I.B.M. is moving to adapt.
"The debate about outsourcing appears to have moved from an emotional, anecdotal, job-losses plane to a more sober, balanced one about the advantages of globalization of services," said Sunil Mehta, vice president of Nasscom, India's leading software industry trade body.
"The Globalization of Service Work: Comparative Institutional Perspectives on Call Centers", Industrial and Labor Relations Review.
With Taliban and Al Qaeda detainees at Guantánamo Bay, China cracking down on scholarly dissidents and Haitian refugees still seeking safe haven, human rights is emerging as a leading academic concept for a new age of globalization and service.
But the declines over the past three to four years occurred in an environment of plunging commodity prices, dropping demand for globalization-related services, and, for U.S. companies, shifts in exchange rates factors that clearly played outsize roles in the performance numbers.
The globalization of legal services, increased competition among legal service providers, the economic catastrophe of 2008 and the recession in the legal services market: these systemic events are now blamed on individual actions by law school deans and professors, and cyber-critics, in turn,fault them for having failed to be charitable by demanding higher teaching loads and lower salaries.
But globalization of consumer services faces daunting challenges, both economic and cultural.
Back in 2004, a healthy British economy seemed to benefit from globalization, booming financial services and open markets.
The second wave, according to some entrepreneurs, venture capitalists and offshoring veterans, will be the globalization of consumer services.
