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As the 1978 recording of "Just What I Needed" by the Cars cranks up on the sound track, an announcer says, "At Circuit City, you can learn all you need to know about digital photography," and the woman is glimpsed inside a store, talking cameras with a friendly employee.
Sure enough, just as she approached the window, a friendly employee said, "Happy birthday Diana!
An interaction like this, with just a single caring, friendly employee, can make us feel good about doing business with an entire company.
For us, there were no lift lines, and the friendly employee standing near the trail map had so much time on his hands that when we asked for directions, he didn't just tell us how to get there -- he took us there.
Encourage friendly employee relationships.
However, this doesn't mean it's fair for you to let the nicer employee leave work an hour early while making the less friendly employee stay late.
Similar(54)
The friendly employees make diners feel especially welcome.
The friendly employees seemed careful the night we visited to avoid political or opinionated language.
Switch to the friendly employees at the airport in Beijing, where we live, who are especially helpful and patient when one travels with small children.
And they want grocers to make them feel good, whether that comes from friendly employees, welcoming store layouts, or generous return policies.
NAGOYA, Japan — The airy new Sony store in this central Japanese city has floor-to-ceiling windows, sleek white counters and friendly employees, called stylists, who offer advice and tailored counseling on Sony gadgets.
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Since I tried Ludwig back in 2017, I have been constantly using it in both editing and translation. Ever since, I suggest it to my translators at ProSciEditing.

Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com