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Consumers shift between channels, and contact centers must adapt to better manage these fragmented interactions across voice, email, chat, social and SMS.
For example, researchers on a busy medical unit observed terse, transient, and fragmented interactions that resonate with Engeström's knotworking concepts.
Rapid knotworking techniques observed in the current study primarily resulted in independent care activities much like the terse, transient, and fragmented interactions described by Reeves and Lewin [ 10].
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These data support the underlying model of aberrant HA-HMMR signaling in aggressive PCa and are encouraging for ongoing studies in our laboratories using small molecular inhibitors to disrupt fragmented HA-HMMR interactions for therapeutic targeting.
We live in an age of fragmentation: fragmented communities, fragmented lives, fragmented attention.
We used ANOVA to test for effects of log-transformed plot size, fragmentation status (fragmented or intact), and their interaction on the adjusted species richness for each plot averaged across years.
There have been multiple drivers of such complexity, including regulation, multichannel customer interaction, fragmented systems, product proliferation and geographic expansion.
We then used ANOVA to examine the effects of fragmentation status (fragmented vs. intact), plot size, and their interaction on the proportion of species in each habitat association.
The interaction between plot size and fragmentation status (fragmented vs. intact) was not significant for any of the habitat associations, so it was removed from the analysis.
Here we construct a patch-dynamic model for various plant-animal interactions in fragmented landscapes, including neutralism (0, 0), poison (0, −), competition, predation, fruitivory (0, +) and mutualism.
Adopting a human-centric mindset can help you turn even the most fragmented experiences into seamless interactions between customer and brand.
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Since I tried Ludwig back in 2017, I have been constantly using it in both editing and translation. Ever since, I suggest it to my translators at ProSciEditing.

Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com