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The construction and validation process of a new CQ-index is protocolled by the former Dutch foundation CKZ (Centre for client experiences in healthcare).
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A pre/post-test design was used to investigate the use of three outcome measurement tools [Patient-specific Functional Scale (PSFS), Pain Outcome Profile (POP) and Short Form12v2 Health questionnaire (SF12v2)] for clients experiencing problems performing everyday functional tasks who attended Feldenkrais sessions.
Interventions involving mindfulness practices may provide a model of care which is supportive for clients experiencing a traumatic loss, as well as the healthcare professionals providing the support (Cacciatore & Flint) [ 62].
This study aims to describe the development, testing and optimization of a new standard instrument, the Consumer Quality Index (CQ-index®) Long-term Care, for measuring client experiences with long-term care in the Netherlands.
These questionnaires belong to the so-called Consumer Quality Index (CQI), which is the Dutch standard for measuring patient and client experiences in healthcare [ 6].
It is interesting to think about the implications this modality can have for a client experiencing emotional distress in real time.
The pilot study showed the feasibility and usability of the instruments, supported the multidimensionality of the questionnaires and showed first findings on client experiences and possibilities for quality improvement.
I have worked cross-culturally for many years, this has given me the priceless opportunity to relate to a lot of my clientele, thus allowing for a unique client experience.
Additionally, 92 % of clients returned for post-operation follow-up and only 2%% of clients experienced any adverse event.
Most (71 of 81) clients had only one AE; nine clients experienced two AEs and one client experienced four AEs.
In the integrative model at Foundation House, counsellors' understandings of how CT work and their reasons for referral correlate with the clients' experiences of CT.
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