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In Cambridge, former NatWest cashier Tim Kierman says a bonus system, running alongside the selling targets, focused staff on selling - and ultimately mis-selling - products such as PPI.
We focused staff efforts on the highest priority data, recognizing that some missing data would simply take too much time to recover.
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Re-designing of jobs and qualifications is needed to focus staff on delivering seamless care and to bridge organisational differences.
This study focuses staff members' perception towards AHC after an intervention based on Forum Play.
#35 " …unless something is measured there's no real inducement and encouragement to do it unfortunately…" Staff focused on staff-rated changes for patients, such as improved functioning levels, generating hope and how this could lead to tangible outcomes.
Most recent stigma intervention studies targeted at healthcare staff have focused upon staff attitudes [ 35, 38].
The second survey focused on staff knowledge, skills and attitudes, including prior training, experience and capabilities.
With some exceptions [ 17, 18], this work has mostly focused on staff responses to particular patient safety initiatives conceived in terms of adherence and performance [ 19, 20].
(2) This was a service evaluation focused on staff perceptions and as such the engagement and competence levels were self-reported by participants in the questionnaire.
The discussions at Frommers.com are mostly between online visitors, although in the section Ask the Expert, which has a changing regional focus, staff members answered questions.
These ideas are then attacked by resistant "antibodies" designed to protect operations, focus staff, or deliver existing commitments to customers- a kind of inertia at all costs.
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Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com