Norwegian was cited for best in-flight connectivity.
"In-flight connectivity has become a cost of doing business for airlines," Ms. Kirby said.
But no one knows how viable the market for in-flight connectivity can be, given that many passengers, particularly younger ones, resist paying for a Wi-Fi connection.
Connexion by Boeing showed that in-flight connectivity via satellite was possible - at a cost.
Earlier this year, Gogo revealed it is expanding beyond in-flight connectivity to providing a multimedia platform for airlines for news, movies, shopping deals and more.
The recent deal between the British satellite telecommunications company Inmarsat and one of the biggest global aviation suppliers, US-based Honeywell, may help give in-flight connectivity a boost.
Gogo, which has raised over $500 million in funding, provides in-flight connectivity to nine of the ten North American airlines that provide internet access, including Delta Air Lines, American Airlines, Virgin America, Alaska Airlines, US Airways, Frontier Airlines and Air Tran Airways.
The Star-Telegram has details of the lawsuit, which says "After carefully evaluating the new technology and services in the marketplace, American has decided to exercise its rights under the agreement and recently notified Gogo that ViaSat offers an in-flight connectivity system that materially improves on Gogo's air-to-ground system".
Some other airlines use expensive, slow systems like GoGo, but, overall, in-flight connectivity is still few and far between in the industry.
The 5.3-ton SES-10 satellite is intended to provide broadband, video and mobile-phone service, including maritime and in-flight connectivity, to Mexico, Central and South America and the Caribbean. .
