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Discover LudwigThe phrase "first line customer" is not standard in written English and may cause confusion.
It could be used in contexts discussing customer service or support, but it is unclear without additional context.
Example: "Our first line customer support team is available 24/7 to assist with any inquiries."
Alternatives: "primary customer" or "frontline customer".
Exact(1)
Customers: First line, customer chain, end users, influencers.
Similar(57)
And it will ultimately turn chatbots from today's FAQ parrots into the actual ambassadors, often the first line of contact between customers and your brand.
"The first line of defense here must be the observation and vigilance of our employees and customers," he said.
First line.
The second line describes the first line.
Read the first line.
Tackle the first line.
Make another line over the first line.
"Before line-sharing we had to lease a second line going into the customer, so we were already at a disadvantage.
"It focuses on empowering our front-line customer service employees to resolve customer concerns at the first point of contact," said Lee A. Macenczak, Delta's executive vice president and chief of customer service.
The second line clubs sued.
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Since I tried Ludwig back in 2017, I have been constantly using it in both editing and translation. Ever since, I suggest it to my translators at ProSciEditing.

Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com