Politely, calmly and firmly communicate that you will not tolerate abuse.
Firmly communicate what the limit is and focus on a solution rather than the insult.
The new corporate culture needs to be clearly communicated and firmly committed to by everyone in the organization.
On communication: if, with NHS treatment, you have come to the end of your course and haven't improved or reached your goal, communicate firmly a need for more, or for a course of increased intensity.
In the educational literature, this approach is referred to as "assertive teaching", which includes responses whereby "assertive teachers calmly, firmly, and clearly communicate to students their expectations for appropriate behavior" (McPherson et al. 2003, p. 87).
Beatrice's mother still works for Mythologic and now she firmly believes that all concepts are better communicated through specious retellings of ancient myths.
Mr. Mubarak spoke in Arabic and, in so doing, communicated to other Arab leaders and the Arab "street" that he had firmly represented their views.
The Irish firmly believe the most effective way to communicate with young people is by terrifying them into behaving themselves with visions of hellfire, guilt and eternal damnation, as this road safety ad shows.
A small sticker, "Designed in California, Made in China," communicates the message that Apple is firmly in charge but also interested in keeping costs down.
Back in the 1960s, Malcolm X had written to Angelou and praised her for her ability to communicate so directly, with her "feet firmly rooted on the ground.
