She uses the laptop to find customer records, track past problems and find other technicians who serviced the account.
In their paper "Mandatory Arbitration of Securities Disputes: A Statistical Analysis of How Claimants Fare," they find customer arbitration awards are getting smaller, and the higher your stated losses, the less you get percentage-wise.
If you can build features earlier and iterate multiple times and run these projects every two to three months, you're going to find customer pain points a lot earlier, and you're going to have more shots at Series A funding.
SimilarTech has actually been operating in stealth mode for the past six months, and today includes clients like Google, PayPal, Facebook, Amazon and other smaller, web-based platforms, like Paddle, Playbuzz, and Skimlinks, which are looking to determine who's using their competitor's technology, or find customer leads.
Mobile re-booking options, easy to find customer service phone numbers, and location-based services are just the beginning of the list.
If you put the word out that you are trying to find customer service employment, your friends and family members may pass your resume along if something opens up in their company.
