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Feedback telephone call 3-4 weeks after the outreach visit.
This program consisted of an educational manual, two interactive educational meetings, reminder and feedback telephone calls and reminder newsletters.
In addition, GPs in group A received a personal intervention including an outreach visit by a peer (30 45 min ., a feedback telephone call after three weeks (5 10 min ., and delivery of a block of 50 patient information sheets.
For the GPs assigned to the complex (A) intervention group, multi-faceted intervention was developed that included, in addition to the written materials disseminated by mail (cf simple intervention), a personal intervention comprising an educational outreach visit by a peer 30-455 min) and a feedback telephone call by the same peer 3 weeks later (5-10 min).
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The therapists received written instructions, filled in compliance reports and received feedback by telephone and email by the first author.
In addition, training was supplemented as needed via e-mail, newsletter reminders, site feedback, and telephone discussions.
Caregivers have expressed positive feedback that telephone interventions and support services fulfilled their needs, as well as preference for telecommunication sessions over the traditional face-to-face support groups.
Examples of variable costs are labor costs if a human is involved in supporting the intervention such as emailing participants or providing personalized feedback or telephone support for promoting behavior change or adherence to the intervention.
They reviewed the proposed competencies for representativeness and relevance to pharmacy practice considering their role and experience in the primary health care setting, provided written comments and gave feedback in telephone interviews.
Interventions with limited interpersonal contact such as provision of computer-tailored feedback through telephone or email; initial one-off face-to-face sessions for the purpose of instructing participants in the use of the technology or data collection (i.e. not for the purposes of behavioural counselling) were included.
Transcription of audio recording used to provide feedback by telephone or follow-up email Practitioners were trained to shift their consulting style away from directing to a guiding style when talking about lifestyle change, to use an agenda setting strategy to negotiate what change to focus on, and to use a range of other strategies to encourage patients to clarify why and how they might change.
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