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We have brought in additional staff and are extending our opening hours to deal with queries and to resolve the small number of outstanding payments.
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"We've also increased the number of ways customers can contact us and extended our opening hours".
We will continue to extend our branch opening hours all week," the bank added.
Are you extending your opening hours over Christmas?
A website will allow people to do this 24/7, effectively extending your opening hours.
Libraries continue to improve customer services with opportunities for participatory planning, improving access and engagement and a focus on extending opening hours through open library initiatives.
Some stores are extending their opening hours on Friday.
Asda is also investing £21m in extending store opening hours to improve customer service.
Banks are even extending their opening hours in anticipation of extra demand.
And we got stuck in, extending the opening hours, adding extras to the menu, and gradually expanding.
Is Michael Gove right to suggest extending school opening hours in evenings to offer kids after-hours classes and activities?
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