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Steve Jenner, from the Plain English Campaign, said: "If you ask for an explanation of fee structures in the NHS and that's what you get, you just think 'they don't want me to know'.
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It is up to the company to decide how much detail it wants to provide to its members, Mr. Gonnella said, but he saw a trend toward greater explanation of fees and expenses.
"With Vanguard, you get a good explanation of the fees, and the fees are low," he said.
Justin Venech, director of public relations at Time Warner Cable, acknowledged the disconnect between the company's explanation of the fee and the inconsistent billing methods.
For instance, the explanation of the fee on the Papa John's box, and the suggestion that we tip the driver "for outstanding service," were almost completely covered by the price sticker.
"Those are fees incurred for requesting an explanation of your fees".
Review your contract for an explanation of other fees.
The Civil Aviation Authority has some explanation of the taxes, fees and charges added to all airline tickets.
However, Which? wants ticket companies and entertainment venues to go further and to give a clear explanation of what the fees are for and to set them at a fair level.
There you have it: Porter's response to the threat to higher education is to politely request an explanation of how tuition fees will only be doubled rather than tripled in most cases.
Rather, the insurance company pays some portion of what its explanation-of-benefits form calls a "reasonable and customary" fee.
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