When putting information in a personal health record, for example, a virtual nurse could explain to the user the privacy implications, and trade-offs, of sharing personal information with doctors, family members, insurers and drug companies.
They were unable to contact the user directly, as s/he was anonymously posting on Wikipedia, and thus could not explain to the user why they were trying to keep the news quiet.
Don't jump to the conclusion a user is a spambot, explain to the user that you aren't sure if they are a real person or a computer program and ask them as a test their favorite hobby, or funniest moment in a video game.
Explain to them how they can block cookies: Explain to them how they can block cookies: Reiterate that cookies don't identify personal details, but explain to the user that their IP address (every computer has an Internet Protocol address) is registered wherever they browse.
Therefore it makes sense to shift the burden of explaining to the user what is going on to those who are in the best position to do it.
Explain to the user what you are going to do before each action, and why you are doing it.
However, after speaking with sources, I've come to believe the blame rests more on the government for muzzling these companies in the way they explain to their users the complex privacy issues associated with compliance with government requests for personal information on their users.
Internet technologist and adviser to the UK government on technology companies Ben Hammersley explained to the BBC how Netflix's user-friendly and easy-to-use interface gives it an advantage over its competitors.
Surprisingly, every single one of the drug users also explained to the audience that they were no longer using drugs due to working at the needle exchange.
