explain to the customer

USAGE SUMMARY

The phrase "explain to the customer" is correct and usable in written English.
You can use it when instructing someone to provide information or clarification to a customer regarding a product or service. Example: "Please explain to the customer how to use the new software features effectively."

✓ Grammatically correct

News & Media

Wiki

Science

Human-verified examples from authoritative sources

Exact Expressions

4 human-written examples

In the beginning, Ms. Rodriguez said, "we'd sell a Pucci dress for $250 and we'd have to explain to the customer why it was $250".

The New York Times - Style

The company built a system that would analyze a traffic ticket, then help explain to the customer what the impact of that would be, financially.

TechCrunch

Instead, apologize for the error and explain to the customer how it will be rectified.

WikiHow

Explain to the customer service representative what information you would like changed on the credit card.

WikiHow

Human-verified similar examples from authoritative sources

Similar Expressions

54 human-written examples

The offer for such substitutions could either appear on a monitor at the cash register, or be explained to the customer by a cashier.

The New York Times

"It is clear that our policy was not adequately explained to the customer who was also told, incorrectly, that they would lose their ability to contest the independent appraisal if they did not attend.

The Guardian - Money

How will customers know who they are talking to? 'At the first point of contact, the relationship between B&B and L&G will be explained to the customer, who can then decide if they are comfortable with this,' Cooper says.

The Guardian - Money

I explained to the customer that we cannot slice [beef] like that because nobody else would buy the rest...the whole chunk would be wasted.

The Journal of Chinese Sociology

Bin, the migrant worker party to the encounter, suggested just how inappropriately the customer acted: I explained to the customer that we cannot slice [beef] like that because nobody else would buy the rest...the whole chunk would be wasted.

The Journal of Chinese Sociology

So it will be up to the retailers themselves to explain to customers the benefits in now providing this data – that emails will no longer feel spammy and irrelevant, but are instead personalized and customized based on their own individual buying trends and interests.

TechCrunch

As George Osborne explained to the Commons this week, some customers with certain types of loan were not given all the information in their statements they were entitled to by law.

The Guardian - Money

Expert writing Tips

Best practice

Always follow up an explanation with an opportunity for the customer to ask questions, ensuring they fully understand the information you've provided.

Common error

Avoid overwhelming the customer with too much information or technical details. Focus on the key points and present them in a simple and accessible way.

Linguistic Context

The phrase "explain to the customer" functions as a verb phrase, indicating the act of providing information or clarification to a customer. It directly instructs or describes the action of making something understandable for the customer, as seen in Ludwig's examples.

Expression frequency: Very common

Frequent in

News & Media

40%

Wiki

25%

Science

15%

Less common in

Formal & Business

10%

Reference

5%

Academia

5%

Ludwig's WRAP-UP

The phrase "explain to the customer" is a common and grammatically correct verb phrase used to instruct or describe the act of providing information or clarification to a customer. According to Ludwig, it appears frequently in News & Media, Wiki, and Science contexts, indicating its broad applicability. When using this phrase, it is important to prioritize clarity, conciseness, and tailoring the explanation to the customer's understanding. Common errors include overcomplicating the explanation with jargon or excessive detail. Alternatives such as "clarify for the customer" or "inform the customer" can be used depending on the specific context. In essence, effectively "explaining to the customer" builds trust and ensures understanding, contributing to positive customer experiences.

More alternative expressions

Phrases that express similar concepts, ordered by semantic similarity:

clarify for the customer

Focuses on making something clearer or easier to understand.

inform the customer

Emphasizes providing information to the customer.

describe to the customer

Highlights providing a detailed account or picture of something.

walk the customer through

Implies guiding the customer step-by-step.

detail for the customer

Focuses on providing specific and precise information.

present to the customer

Suggests a more formal or structured explanation.

advise the customer

Implies giving recommendations or guidance.

demonstrate to the customer

Emphasizes showing the customer how something works.

illustrate for the customer

Focuses on providing examples or visuals to aid understanding.

break it down for the customer

Implies simplifying complex information.

FAQs

How can I use "explain to the customer" in a sentence?

You can use "explain to the customer" to instruct someone on how to communicate information. For example, "Please explain to the customer the benefits of our new product".

What are some alternatives to "explain to the customer"?

Alternatives include "clarify for the customer", "inform the customer", or "describe to the customer", depending on the specific context.

Is there a difference between "explain to the customer" and "explain the situation to the customer"?

"Explain to the customer" is a general instruction to provide an explanation. "Explain the situation to the customer" is more specific, focusing on clarifying a particular set of circumstances.

What's the best way to "explain something to the customer" effectively?

Tailor your explanation to the customer's level of understanding, use clear and simple language, and encourage them to ask questions to ensure comprehension.