However the training did not appear to have an impact on the other AAPPQ attitudes subscales such as role legitimacy, motivation to work with alcohol and drug users, expectation of job satisfaction and role support.
Mentors' highest expectations were of satisfaction in seeing people progress (26; 69%), seeing junior staff develop and grow (19; 53%), helping solve problems (18; 50%), helping women advance their careers (18; 50%) and helping remove career obstacles (13; 36%).
The 'Perception of Anti-Coagulant Treatment Questionnaire' (PACT-Q) was developed to assess patients' expectations of, and satisfaction with their anticoagulant treatment.
Further qualitative research examined expectations of and satisfaction with emergency dental services in order to further understand some of the reasons how and why people access out-of-hours emergency dental services [ 3, 4, 6, 7, 10].
Baseline characteristics and outcomes included patients' breathlessness, patient and carer distress due to breathlessness, patient mastery of breathlessness, patient and carer quality of life, patient and carer anxiety, other service use, caregiver burden, and patient and carer expectations of and satisfaction with the service.
Surgeons' expectations are predictive of satisfaction and information should aim to lower discrepancy between surgeons' and patients' expectations.
In Table 4 we can observe the unadjusted association of level of expectations with satisfaction 12 months after surgery.
That is, the expectations and levels of satisfaction regarding the value co-creating activities were rather different depending on their level of understanding the concept of value co-creation.
To address this need, our study investigated the reasons for trial participation, expectations and measures of satisfaction.
Expectation as a determinant of satisfaction is related to the need for the familiar, which means that socially created expectations influence satisfaction [ 34].
Some services provided by staff members in the department also fell short of patients' expectation and satisfaction including explanation of what to expect during the exam (mean = 3.30), whereas they did well in their level of courtesy to patients (mean score = 4.09).
