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This year, we can expect customers in all sectors to expect user-generated and customized content that's super relevant to them.
And, what's more, they did not expect customers to lock their money away for years in a fixed-rate bond.
If G.M. does end up in bankruptcy protection, however, dealers expect customers to be far more hesitant.
Even if the Fed's move helps keep rates steady, or pushes them down, businesses do not expect customers to suddenly charge up a storm.
It made clear that market makers may acquire securities because they expect customers to want them, not just because they already have orders.
Within two to three years, they expect customers to be able to use their phones to book flights and buy tickets.
Similar(22)
"How can you expect customer loyalty if all customers are treated as 'someone off the street,' " Ms. Ward asks.
"We expect customer detriment to be low given the performance of the underlying investments and, as the FCA acknowledges, Santander has seen very few complaints from customers".
"We're not expecting customers to compromise on their expectations of smartphones just because these devices are priced a certain way," says Slater.
Ms. DeWald said she expected customers to return, in time.
Volvo, says Mr Johansson, expects customers to start hesitating over big purchases.
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Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com