Elliott Ettenberg, chairman and chief executive of Customer Strategies Worldwide, predicted huge upheaval in the UK as the company undercuts traditional retailers such as Tesco and Sainsbury.
Rod Bulmer, who had been a stand-in boss at the bank during the height of last year's crisis, is to join the group in the new role of chief executive of customer services while Steve Murrells remains in an enhanced role running the supermarket arm.
Louise Swain is executive director of customer service at Curo Interested in housing?
Companies that try to stretch their brand too far often fail with new offerings that don't jibe with their image, says Zain Raj, chief executive officer of customer loyalty-marketers Euro RSCG Discovery.
Jessica Crowe, executive head of customs, commissioning and governance, London borough of Sutton As executive head of customers, commissioning and governance and also monitoring officer at Sutton council, Jessica Crowe is responsible for commissioning and governance support, business transformation, corporate communications, policy and performance, and customer services.
Chief executive of rail customer watchdog Passenger Focus, Anthony Smith, said passengers would welcome the "scale and ambition" of the investment.
Anthony Smith, chief executive of rail customer watchdog Passenger Focus, said: "Passengers want safe, reliable train services and more and longer trains to cope with rising passenger numbers.
Giving evidence, Anthony Smith, chief executive of rail customer watchdog, Passenger Focus, told the committee he hoped HS2 would not be seen as a "rich man's railway".
Mike O'Connor, chief executive of the customer watchdog Consumer Futures, said that this "is a good thing to do but it's not really fundamentally going to lead to cheaper energy bills".
Anthony Smith, chief executive of rail customer watchdog Passenger Focus, said: "We welcome the importance this report places on getting a seat as it recognises the daily struggle faced by some passengers".
Anthony Smith, chief executive of rail customer watchdog Passenger Focus, said it was "too early to tell if the industry made the right call when cancelling so many services, but the fact that major incidents have been avoided is good news".
