Security 'Lax' Robert P. Hanssen, an F.B.I. agent who spied for Moscow for years, said security was so lax that it amounted to "criminal negligence" and that even clerks had easy access to classified data, a Justice Department report said.
The people who answer phones for major institutions in New York -- operators, library information clerks, municipal information agents and even clerks and editors in the news departments at newspapers and television stations -- are both the targets of occasional rage and the recipients of the kindness of strangers.
Realtors, car salespeople, even clerks in clothing stores or shoe stores typically get much of their pay on commission.
Even some clerks had clerks, yet payroll checks and student data were habitually late and inaccurate.
The commission found that even those clerks not involved in conspiracies to provide people with fake documents had not had any special training in detecting fraudulent documentation.
Ritz-Carlton, for example, often cites its "empowered" work force, in which even desk clerks are authorized to unilaterally make decisions involving as much as $2,000 to address a customer problem.
Alongside this proper police work came planning meetings, school liaison, community meetings and working with and alongside social workers, council housing staff, drug workers, teachers and even town clerks.
A veteran F.B.I. agent who spied for Moscow for more than two decades has said that security at the bureau was so lax that it amounted to "criminal negligence" and that even file clerks had easy access to classified national-security information stored on the bureau's computers, according to a report by a special Justice Department panel that was released today.
Still, when he thinks about the United States, what he remembers are questions from F.B.I. agents, rude words in the supermarket, insults from fellow students and the strong impression as he left the United States on Oct. 25 that neighbors, teachers, even airline clerks were glad to see him go.
State bureaucrats, police officers, even minor clerks, all employ sifarish to collect illegal advantages for themselves and family members.
With many earning guaranteed annual salaries and even hourly clerks and assistants afforded health benefits and paid time off, the notion of organization and collective bargaining within this sector of the workforce is increasingly treated as a fantasy.
