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Sentence examples for evaluation of call from inspiring English sources

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Exact(4)

Using a standard framework in the evaluation of call centres could improve their quality and lead to better services.

Thus systematic monitoring and evaluation of call centres is essential to ensure call centres are providing high quality services to those in need.

Although the framework indicators were quantitative, the framework recommended that additional qualitative methods of data collection (e.g. service provider and client interviews) be considered to add further depth to the evaluation of call centres.

There is a notable lack of published work on the evaluation of call centres in both developed and developing country settings; this Framework and pilot evaluation provide a base which could be adapted for other settings and other types of call centres.

Similar(56)

There are limited evaluations of call centres internationally, most of which have used process evaluation methodologies only [ 8, 12] or review of staff recruitment and training methodologies [ 13, 14], and none of which had a focus on sexual health or women's health, and only one was in a low-middle income country [ 8].

Currently, quality assessment in our centre is done based on a complex, time-consuming evaluation of random call records [ 13].

We were interested in: the cause of the RRT call, the results of the call and the advice following the evaluation of the calls.

Figure 7 Diagram of developed SQA framework for the evaluation of VoIP calls.

Similar trials have been developed recently to broaden the evaluation of House Calls as an innovative disparity-reducing intervention in kidney transplantation.

This study was aimed at determining the internal and external responsiveness of the Persian version of the Consensus Auditory-Perceptual Evaluation of Voice (called ATSHA), Persian version of the Voice Handicap Index (VHI), and Praat scales among patients with vocal mass lesions and secondary muscle tension dysphonia.

Our evaluation of SNP calling used 100 artificial SNPs inserted into random locations in human chromosome 1.

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