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While Mr. Corzine is thought to have received e-mails with estimates of customer money, authorities appear to lack a smoking gun.
We review recent developments in the literature and provide new evidence on how the choice between ratings- and choice-based conjoint models might affect the estimates of customer demand used in operations management models.
Some big insurers have found that their initial estimates of customer costs were unduly optimistic.
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Predicting share-of-wallet and size-of-wallet (i.e., category expenditure) of customers requires a firm to have, in addition to its own sales, an estimate of customer spending at competing firms.
The estimated shortfall of customer segregated money is roughly $1.2 billion.
"With a few keystrokes," Forbes magazine reported in 1991, "the company can tell you what you've bought from each of its five catalogs (an estimated 60 percent of customers have bought from more than one), what time of the year you tend to buy, what category of merchandise you lean toward, and so on and so forth".
In December, the owners of the pay-what-you-wish Five Loaves and Two Fish in Fuzhou, China, announced that the venue has lost the equivalent of $41,000 since it opened last August, with an estimated 20% of customers eating for free.
It's tough to put a finger on how much RIM may have to shell out here, as the company has avoided offering estimates of how many customers were affected.
Or when choosing the most efficient line for checkout at the grocery store, one typically compares estimates of the number of customers in each line.
This paper illustrates the effects on outage cost estimates of using generalized sector customer outage cost estimates and actual customer specific outage cost functions.
Redback Networks, a telecommunications equipment maker, said yesterday that its revenue would fall short of Wall Street estimates in the third quarter because of customer order delays, setting off a 34percentt decline in its share price.
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Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com