But unlike the others, the erroneous letters were sent out without the usual thick packet of accompanying material, including response forms, he said.
Last week, the Wall Street Journal reported that Wells Fargo had sent erroneous letters to 38,000 customers who had been forced to buy unneeded auto insurance.
Removing erroneous silent letters would also help.
"Unless they knew the comfort letter was erroneous, it's hard to argue they are liable," he said.
DR. EXNER: Now, I should like you to clear up an erroneous interpretation of this letter of Falkenstein's.
It turned out the trade group's automated search program had matched files containing the name of a retired professor named Peter Usher and "mp3," the name of a popular music format, spurring the group to issue the erroneous cease-and-desist letter.
Correction: February 28 , 2000 Monday An article about erroneous addresses on Census Bureau letters to 120 million households was omitted from some copies of the Late Edition on Saturday although it was listed in the contents on Page A1.
Their article (Magnuson et al. 2007) and this letter contain numerous erroneous statements about the long-term carcinogenesis studies on aspartame conducted by the European Ramazzini Foundation (ERF).
After sending thousands of letters to students encouraging them to go to summer school, he said, he discovered this week that 5,000 of the letters were based on erroneous data and sent to students who had been assured they did not need summer help.
An article on Feb. 15 about Austin, Tex., and both a caption and letter on April 5 included an erroneous description of the 309-foot-high Texas State Capitol from the city's convention and visitors bureau.
Since then, the Guardian newspaper reported, Mr. Clapper has sent a letter to the Senate apologizing for his "erroneous" statements.
