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Marketers overwhelmingly agree that engaged customers are valuable because, in all likelihood, they will keep coming back to transact business.
ING Direct has built a large and valuable franchise of engaged customers by focusing on a few simple proconsumer products.
With social media, engaged customers can – and do – endorse your company to tens of thousands of people instantly.
Engaged employees lead to engaged customers, who in turn drive a company's growth, long term profitability, and stock price.
Now that it was easier to provide that feedback, we began pulling in less engaged customers, and their "average" experiences resulted in lower scores.
Kickstarter offers a direct line to Pebble's most engaged customers, but also a ready-made platform for seeking out new ones.
Similar(13)
It has a vibrant e-commerce business and a highly engaged customer community.
An unhappy team member can't create an engaged customer.
That makes me an ideal engaged customer.
How can companies engage customers on forest protection?
@Contadd engages customers by integrating attractive ads with relevant content.
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Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com