Further, we were unable to obtain the number of study participants who abstained from sexual activity during each follow-up visit, and our questionnaire had limited ability to obtain detailed sexual behavior, such as postoperative sexual encounters and satisfaction.
Research in different fields of medicine suggests that communication is important in physician-patient encounters and influences satisfaction with these encounters.
The results of our study, concerning the demand of care, the reasons for encounter and physician satisfaction with this out-of-hours service, have been reported elsewhere [ 7].
The results may contribute in suggesting how risk communication in the GP-patient encounter and patients' satisfaction with the decision-making could be optimised, if using effectiveness formats when discussing risk and possible benefits of preventive interventions.
Clinicians' attitude towards the patient as a whole, unique, respected person, and attention to patients psychological needs, in a compassionate and empowering encounter, can breed satisfaction, engagement, trust and adherence with therapy, that altogether can improve clinical outcomes [ 54].
DSAEK has gained increasing popularity as it induces less post-operative astigmatism, less high order aberrations, and encounters higher patient satisfaction, when compared to PK [ 4].
As shown in figure 2, from the correlated parameter estimates of technology-based service encounters and patient satisfaction, with a path coefficient of.11 > 0 (t = 1.05).
A trial, randomly allocating interpreters [ 27] for language-incongruent ER encounters, found increased satisfaction with physicians' performance in parents who had access to hospital-trained interpreters compared to ad hoc interpretation by staff or relatives.
The paper proposes contingent self-esteem (CSE) as an important mediator between service encounter attributes and consumers' satisfaction.
However, questions that ask for 'reports about events' that did or did not happen during clinical encounter, rather than a satisfaction rating tend to reflect better the quality of care and are more interpretable and actionable for quality improvement purposes [ 6].
