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Operating concerns in my organization emphasize customer or patient satisfaction and retention.
Abt also emphasizes customer service.
It emphasizes the distinction between perceived quality and customer satisfaction, with perceived quality as an antecedent of customer satisfaction in a service setting.
In an interview yesterday, Mr. Lewis emphasized that the job cuts did not conflict with the bank's announced determination to increase customer satisfaction.
Customer satisfaction scores soared.
survey of customer satisfaction.
"It creates customer satisfaction".
Customer satisfaction rates have improved.
"We have really strong customer satisfaction measures".
Customer satisfaction has grown, along with sales.
But customer satisfaction could still be improved.
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