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With the increased awareness for the necessity to elicit user needs beyond the functional, design research is becoming more established.
Industrial design training is embracing the need for designers to elicit user needs in order to support the development of successful new products.
It documents the experiences gained in applying and adapting focus group techniques to inform the designing process directly, and illustrates how a variety of techniques (e.g. product handling and product personality profiling) can be incorporated to elicit user needs, aspirations and emotions.
This paper describes the application of AHP to elicit user needs for a new CT scanner for use in a public hospital.
It is therefore of paramount importance to elicit user needs before the purchasing decision is made to ensure that the right device is chosen and not one with unnecessary and costly features.
In fact, medical device companies have also demonstrated an interest in scientific methods to elicit user needs, to enable them to respond to clinical demand and to enter new markets by adapting their products to the requirements of different medical specializations [ 21].
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Use cases are used to elicit the user needs and to derive the scenarios.
In this paper, we presented the results of a study on the application of AHP to elicit clinical user needs.
Other methods that have attempted to elicit and quantify user needs in healthcare are conjoint analysis (CA) [ 36], discrete choice experiments [ 37] and best-worst scaling [ 38].
The method described in this paper allowed user needs to be elicited according to different working scenarios and medical specializations.
The dual mining method eliminates the need to develop a specific representation language for biomedicine, to elicit user's knowledge.
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