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The evaluation results of the prototype show the feasibility of e-Support systems.
The aim of this paper is to investigate how to remotely maintain Internet-enabled control system software components in a systematic way, namely e-Support system.
Fifteen months ago, 34-year-old P.egory P. Sullivan enlisted a retired financial executive in Lancaster, N.H., to help start an Internet company called Flagship Communications that specialized in e-support and telemarketing services.
Rich Vazzana, vice president for e-support and service for IBM.com, said that I.B.M. had created an organization to combine the company's global technical hot-line operations and the Web.
A framework of the e-Support system has been proposed to ease such practice, which consists of on-line monitoring, fault diagnosis, software maintenance, and remote system design layers.
She remembers the first time she saw e-support wares.
Similar(45)
The UK, which has experimented with nearly all forms of RES-E support, offers the evidence base for designing the Energy Union's RES-E support.
Worldwide feed-in systems are the most widespread RES-E support system.
On the other hand, the literature on RES-E support shows that the choice of design elements within RES-E support instruments is at least as important to successfully promote RES-E as the choice of specific instruments.
In contrast, they are more likely with price-based than with quantity-based RES-E support instruments.
However, most RES-E support systems are financed via the electricity market, which increases the retail electricity price.
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