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For his fabricated marathon, Litton had assembled not only a Web site but also a list of finishers and their times (plus name, age, gender, and home town), and created a phantom race director, who responded to e-mail queries.
Another study by IDC, a technology consultancy, found that only 5% of the 50 top websites responded appropriately to e-mail queries in a foreign language; most simply asked for the message to be resent in English.
The sites were evaluated on several criteria including customer relationship building, responsiveness to e-mail queries, ability to promote additional merchandise based on customers' purchases and personalization of transactions and subsequent communications.
Only in the past few years have agents routinely responded to e-mail queries.
E-mail queries bounced back and forth.
Mr. Cuban did not respond to e-mail queries over the weekend.
E-mail queries to the site's editor, Thomas George, went unanswered.
Ms. Weiner replied to the e-mail queries he sent every week or so.
I sent e-mail queries to two sites: FrontRowUSA.com (frontrowusa.com) and Premium Tickets (premiumtix.com).
Ahmed Wali Karzai did not respond to e-mail queries on the meeting.
The White House Homeland Security Council and the Office of Science and Technology Policy sent out a series of e-mail queries to government scientists in late April.
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Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com