We don't get all the revenue from third-party payers, we do overpayments and duplicate payments to providers.
As part of the settlement announced yesterday, one company, Healthfirst PHSP, has reimbursed the state about $6 million for duplicate payments received between July 2000 and November 2006, the attorney general's office said.
"Affected members will receive an email with more details and should receive a credit for the duplicate payment in three to five days," said Stephanie Grodin, Director of Payments Product at Etsy.
Pension center workers say duplicate payments mainly seem to involve survivors for a variety of reasons.
If she, one of scores of payment authorizers nationwide, was just noticing the duplicate payments, was it not likely that the department had inadvertently overpaid many other people for years?
The department says duplicate payments are rare — perhaps fewer than 100 a year.
The department did not allow Ms. Ruell's supervisors to talk about the duplicate payments.
But Ms. Ruell and several of her colleagues, who described the problem for a reporter because they felt the department was not addressing it, believe that the duplicate payments are far more common, and costly, than their leadership acknowledges.
"We continue to advise customers that they should not submit a second payment, to avoid duplicate payments being processed.
"Because it generated a duplicate payment in our system, we caught it," she said.
It identified irregular payments of £19,188.85 which included duplicated payments to a supplier.
