Sentence examples for driver of customer from inspiring English sources

"Having positive relationships at work is seen as a major predictor of employee engagement, and that's a major driver of customer engagement," she says.

A third driver of customer satisfaction is quality ({Q}).

One driver of customer satisfaction is the customers' expectations ({text{EXP}}) of certain product characteristics (e.g., quality, time).

We conclude by discussing the theoretical and managerial implications of our findings, which collectively call managers to rethink current CRM practices that emphasizes rewards as a driver of customer loyalty.

There is a widespread assumption that risk prediction is the major driver of customer interest in personal genomic testing (PGT).

This study investigates the drivers of customer retention in a liberalizing market.

Anderson (1994) determined and empirically validated multiple drivers of customer satisfaction ({text{SAT}}), each measured on a ten-point scale.

Moreover, enjoyment is a dominant factor in influencing both relationship duration and repurchase intention as major drivers of customer lifetime value.

In business markets, technical support and product customization have been shown to be additional drivers of customers' satisfaction levels (Kim et al. 2008; Kumar 2002).

Pitched on the premise that online is becoming a major driver of offline customer behaviour, Site Intelligence services the need for "multi-channel customer intelligence and associated data integration", which includes online analytics, to give businesses a single view of their customers.

"I believe VUDU's widely acknowledged excellence in video quality and user experience is likely to be a key driver for customer adoption of this next generation of smart devices in the living room".  .