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Government is not a vending machine, with bureaucrats dispensing services, but a platform — like Facebook, Twitter, and the iPhone — where citizens can build their own apps and interact with one another and come up with their own solutions.
While our evaluation did not specifically assess ACT dispensing services in ADDOs, evidence indicates that the quality of dispensing services in ADDOs is high, making it more likely that ADDO dispensers dispense ACTs responsibly [ 18].
Sessional employment enabled pharmacists to provide inpatient services, in-service education, medication advisory support, pharmaceutical distribution support, and dispensing services.
Furthermore, ease of accessibility to dispensing services may mean that some patients seen in our practices might have increased uptake and possibly compliance with therapy.
However, including LTC facilities as APPE sites remained problematic since the majority were serviced by off-site community pharmacists offering medication dispensing services remotely, with on-site time limited to once a week for patient care services.
17 Overall, 147 of the 300 practices contributing to the DIN-LINK database had usable data over the study period, of which 34 (23%) provided pharmacy dispensing services in addition to primary medical care.
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The Chronic Dispensing Unit (CDU) is an out-sourced, public sector centralised dispensing service that has been operational in the Western Cape Province in South Africa since 2005.
Consumers and carers wanted improved access to pharmacists, but this did not necessarily align with a faster or automated dispensing service.
Pharmacists need to be aware that their consumers do not necessarily want a speedier, automated dispensing service, but seek greater access to them as a healthcare professional.
Although pharmacies that currently use this approach manage dispensing service effectively, work could be improved by using the technical system to aid the human processes, thereby retaining the social structure on which it thrives.
Perceived benefits for patients included less waiting time in the pharmacy (two respondents), quicker processing of repeat requests (one respondent) and a more efficient repeat dispensing service (one respondent).
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