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Pharmacists need to be aware that their consumers do not necessarily want a speedier, automated dispensing service, but seek greater access to them as a healthcare professional.
Consumers and carers wanted improved access to pharmacists, but this did not necessarily align with a faster or automated dispensing service.
The Chronic Dispensing Unit (CDU) is an out-sourced, public sector centralised dispensing service that has been operational in the Western Cape Province in South Africa since 2005.
Although pharmacies that currently use this approach manage dispensing service effectively, work could be improved by using the technical system to aid the human processes, thereby retaining the social structure on which it thrives.
Perceived benefits for patients included less waiting time in the pharmacy (two respondents), quicker processing of repeat requests (one respondent) and a more efficient repeat dispensing service (one respondent).
Philips's Medication Dispensing Service (managemypills.com), for example, uses a tabletop device that plugs into both an electrical and telephone outlet.
Similar(48)
Government is not a vending machine, with bureaucrats dispensing services, but a platform — like Facebook, Twitter, and the iPhone — where citizens can build their own apps and interact with one another and come up with their own solutions.
While our evaluation did not specifically assess ACT dispensing services in ADDOs, evidence indicates that the quality of dispensing services in ADDOs is high, making it more likely that ADDO dispensers dispense ACTs responsibly [ 18].
Sessional employment enabled pharmacists to provide inpatient services, in-service education, medication advisory support, pharmaceutical distribution support, and dispensing services.
Furthermore, ease of accessibility to dispensing services may mean that some patients seen in our practices might have increased uptake and possibly compliance with therapy.
However, including LTC facilities as APPE sites remained problematic since the majority were serviced by off-site community pharmacists offering medication dispensing services remotely, with on-site time limited to once a week for patient care services.
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