After discovering a customer acquisition cost of more than $1,000, MobShop promptly pulled out of the arrangement.
The rumors turned into a scandal after Transportation Ministry officials, evidently acting on an anonymous telephone tip, discovered a pile of customer complaints in a company locker room during an inspection.
The best part about this niche product is that it probably took mere hours to put together, but still requires a spark of creativity to discover a unique customer pain point that could be exploited by a product and gain traction.
When MF Global first discovered a potential shortfall in customer money, the firm's officials did not disclose the situation to regulators immediately, instead attributing it to an accounting error.
"The news that eBay has discovered a security breach involving customer data is deeply concerning…Our office has asked and fully expects eBay to provide free credit monitoring services to customers impacted by this breach," he says.
After MF Global discovered a nearly $1 billion shortfall in customer money in the early hours of Oct. 31, the brokerage firm lined up a last-ditch — but ultimately unsuccessful — effort to fill the hole, according to people briefed on the matter.
As more and more brands (big and small) are finding, the site is more than just a fun way to share and discover cool products, services and ideas -- it's also a great way to get more eyes on your product and potentially discover an unexpected customer-base.
By Sunday, the accountants from Deloitte and Ernst & Young had discovered an even larger gap in customer funds.
In another case, where a manufacturer was losing customers, Townsend discovered an employee was causing bottlenecks in the flow of information, keeping sales data from being delivered on time for reports.
