56 57 Conversely, where reception staff are perceived as friendly (perhaps using a conventionally polite or rapport-building discourse style), patients report greater satisfaction with their staff encounter and the practice as a whole.
Previous research exploring this issue has identified that receptionists frequently use a task-centred discourse style, which patients can find overly direct, and impact on both a patient's satisfaction and even appointment attendance.
Phrases and discourse styles travel through the population (remember when everyone was saying "at this point in time"?).
Registers, in this view, may be distinguished according to field of discourse, mode of discourse and style of discourse….
These two texts resemble other discourses in style, tone, and subject matter, although they are unique in that the fictional audiences are given very active roles in the exchange of dialogue.
"Your Face Tomorrow" is a difficult novel to describe, occupying as it does a liminal zone between genres, discourses and styles — the closest cousins might be Roberto Bolaño and José Saramago, but equally Ian Fleming, Laurence Sterne, Henry James and episodes of "The Prisoner".
Another reads, "This site is wack, gotta get back, to what is real, ya know the deal?" Call it historical discourse, hip-hop style.
He says that, at the time, "I'd got it into my head that English poetry was a rather dry and colourless discourse in the style of the Movement.
Politicians who flourish in this new culture, such as Tony Blair and David Cameron, are those who can master what the linguist Norman Fairclough calls "public-colloquial discourse", a hybrid style that combines formality and casualness, ceremony and empathy, publicness and privateness.
Prior research found having to communicate with peers using 'written discourse', a communication style perceived as a new and unfamiliar, created the greatest anxiety among students new to online learning (Zembylas, 2008).
Sellers also object to being typecast as Marie Antoinette in the French Revolution-style discourse.
