The questionnaire covered the following six domains: welfare and the environment (measured by eight items), institutional image (measured by five items), intra- and inter-department relationship (measured by seven and five items, respectively) and personal professional learning and working conditions (measured by five and seven items, respectively).
He's also willing to go right around Washington, and develop close department-to-department relationships with security services around the globe, which is a big part of what makes the N.Y.P.D.'s counterterrorism work so sophisticated.
One of the most damning criticisms concerns the department's relationship with its beneficiaries.
"An important component of this is the police department's relationship with the community," Mr. Figueroa acknowledged.
Mr. Kerik is completing his first month in command of the 40,000-member force, and has said he wants to strengthen the department's relationship with residents.
The attraction, he said, was the chance to listen to other ideas about how to improve his department's relationship with its community.
Mr. Kerik also has won high marks for improving the department's relationship with minority groups that were offended by some of its aggressive tactics and outraged by incidents like the police shooting of Amadou Diallo.
Chief O'Keefe, who called his department's relationship with Immigration and Customs Enforcement a good one, said that the federal agency's ability to respond to local calls about illegal immigrants was spotty at best.
These skills will come in handy at 1 Police Plaza, where overtime is in need of scrutiny and the department's relationship with the minority community and its own officers needs rebuilding.
When Chief Batts took the job in 2009, he began to tackle the reforms, which include improving officer discipline, and to work on repairing the department's relationship with the community.
But after Mr. Genoways was denied a position in the department, his relationship with the faculty became strained, a situation that some faculty members saw as a missed opportunity.
