Poorly delivered criticism and displays of anger by leaders are common triggers of hormonal surges.
Whether delivering criticism or a compliment they are diplomatic and sensitive and have real suggestions for improvement.
And the value of praise and credit is always higher when leaders and organizations deliver criticism with equal discipline.
The feedback development process is fair that is, the person giving the feedback collects all relevant information; allows the subordinate to clarify and explain matters; considers the subordinate's opinions; and applies consistent standards when delivering criticism.
And, while this should, of course, be accompanied by constructive, privately delivered criticism, various studies and articles, including this recent HBR piece, have touted the benefits of positive reinforcement.
Who hasn't been enraged by a putz who wanted to deliver criticism and started his spiel by saying, "With all due respect, Adam…" Don't folks know that in the argot of the business world, "with all due respect" means "screw you"?
Real rock stars incorporate lots of different creative ideas; poseurs just deliver criticism.
When you deliver criticism, your comments should be honest but always respectful and accompanied with suggestions to improve the manuscript.
Not that there aren't great women economists and, increasingly, economic commentators: Zambia's Dambisa Moyo, Burma's Aung San Suu Kyi, and Nina Munk, who has gently delivered criticism of uber-economist Jeffrey Sach's African vision.
Starting off on a positive note reminds parents that you have their child's best interests at heart, even if you have to deliver criticism or address behavior later on.
