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The phrase "dear madam" is correct and usable in written English.
It is generally used as a polite way of addressing a woman in a letter of correspondence. For example: "Dear Madam, I am writing to enquire about the services you offer..."
Exact(22)
Gaskell finally addressed the letter as "My dear madam".
"Dear Madam: Herewith I take liberty, introducing myself as a furnaceman with over 15 years….
Here are excerpts from one written to Eleanor Roosevelt in 1937: Dear Madam,.
"Dear Madam: Herewith I take liberty, introducing myself as a furnaceman with over 15 years of experience.
I also liked the Scrabbly northwest, as well as DEAR MADAM, I'M NOT HERE, and BEAT POETS.
The letter bearing this bad news began "Elizabeth Abattoir, Elizabeth, N. J. "Dear Madam.... .. View Article By Alan Burdick By Charles Bethea By Phil Klay By Larissa MacFarquhar.
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Dear, dear, dear.
If you don't know the name of the person you're writing to (but you really should try and find one) use "Dear Sir/Madam" or "Dear Sir or Madam" followed by a colon.
Below are some common situations in which you'll need to account for unknowns: If you're unsure of the gender of your recipient, use "Dear Sir or Madam", or simply use their full name (i.e., "Dear Lee Anderson,").
"Dear Sir or Madam," the letter begins.
Dear Sir or Madam, I hope this e-mail finds you well.
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Since I tried Ludwig back in 2017, I have been constantly using it in both editing and translation. Ever since, I suggest it to my translators at ProSciEditing.

Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com