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Justyna Jupowicz-Kozak quote

Justyna Jupowicz-Kozak

CEO of Professional Science Editing for Scientists @ prosciediting.com

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dear customer

Grammar usage guide and real-world examples

USAGE SUMMARY

"dear customer" is correct and usable in written English.
You can typically use this phrase to begin a formal letter, email, or other communication addressed to a customer. For example, "Dear Customer, Thank you for your recent purchase. We hope you are enjoying your new product."

✓ Grammatically correct

News & Media

Formal & Business

Human-verified examples from authoritative sources

Exact Expressions

9 human-written examples

They also usually have a generic greeting such as "Dear customer" rather than your name.

Congratulations to these companies for getting back to photo-quality basics this year — and to you, dear customer, for doing your homework.

"Dear CUSTOMER NAME," the message began, "We'd like to thank you for being a Nordstrom customer, and let you know about all that we have to offer online 24 hours a day".

News & Media

The New York Times

"Dear customer," it reads in Arabic and English, "Females are not allowed to enter this area .The persistence of such ideas the need to protect women from the evils of Disney films and pop music suggests that little has changed in Saudi society.

News & Media

The Economist

The New Yorker, February 22 , 1964P. 23 A Beacon Hill matron, who hates to part with anything that has been in her family for more than a year, recently found the following note attached to a clean but tattered bedsheet just returned from the laundry: Dear Customer: Upon examination, we find that this article has received its maximum wear.

News & Media

The New Yorker

By Talbot Aldrich and Burton Bernstein The New Yorker, February 22 , 1964P. 23 A Beacon Hill matron, who hates to part with anything that has been in her family for more than a year, recently found the following note attached to a clean but tattered bedsheet just returned from the laundry: Dear Customer: Upon examination, we find that this article has received its maximum wear.

News & Media

The New Yorker
Show more...

Human-verified similar examples from authoritative sources

Similar Expressions

51 human-written examples

Instead, dear customers, it's your fault – for getting over-enthusiastic.

News & Media

Independent

Dear Customers, Today we're announcing our biggest addition yet, bringing nearly 3,000 more titles to Prime Instant Video.

News & Media

TechCrunch

"Dear Customers, we are closed.

News & Media

Los Angeles Times

Dear, dear, dear.

News & Media

Independent

By Andy Borowitz June 6, 2013 WASHINGTON (The Borowitz Report) — Today, President Obama issued the following letter to all Verizon customers: Dear Verizon Customers, Yesterday it came to light that the National Security Agency has been collecting millions of phone records from you each and every day.

News & Media

The New Yorker
Show more...

Expert writing Tips

Best practice

When using "dear customer", always follow it with a colon or comma. This sets a polite and professional tone for your communication.

Common error

Avoid using "dear customer" in every single communication. Personalize your greetings whenever possible by using the customer's name to create a more engaging and friendly experience.

Antonio Rotolo, PhD - Digital Humanist | Computational Linguist | CEO @Ludwig.guru

Antonio Rotolo, PhD

Digital Humanist | Computational Linguist | CEO @Ludwig.guru

Source & Trust

89%

Authority and reliability

4.5/5

Expert rating

Real-world application tested

Linguistic Context

The phrase "dear customer" primarily functions as a salutation in formal correspondence. It sets a respectful and polite tone when addressing a customer, as confirmed by Ludwig.

Expression frequency: Uncommon

Frequent in

News & Media

33%

Formal & Business

33%

Science

16%

Less common in

Wiki

0%

Encyclopedias

0%

Reference

0%

Ludwig's WRAP-UP

The phrase "dear customer" is a grammatically correct and usable salutation in formal and professional communications. While it's considered uncommon, it’s frequently seen in News & Media and Formal & Business contexts. Ludwig AI confirms its acceptability for initiating contact with customers, conveying respect, and signaling formal correspondence. For a more personalized approach, using the customer's name is recommended. Alternatives like "valued customer" or "respected customer" can be considered to emphasize the customer's importance. Avoid overuse and personalize communications for a more engaging experience.

FAQs

What can I use instead of "dear customer"?

Depending on the context, you can use alternatives like "valued customer", "respected customer", or if you know the name, "Dear [Customer Name]".

Is it better to use "dear customer" or address the customer by their name?

Addressing the customer by their name is generally preferred as it's more personalized. However, "dear customer" is appropriate when you don't have the customer's name.

Is "dear customer" too formal for modern communication?

While "dear customer" is formal, it's still widely accepted in business and official communications. Consider your audience and the context when deciding on the appropriate level of formality.

Can I use "hello customer" instead of "dear customer"?

While "hello customer" is less formal, it may come across as less professional. Using "hello" followed by the customer's name, if known, is often a better approach.

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Source & Trust

89%

Authority and reliability

4.5/5

Expert rating

Real-world application tested

Most frequent sentences: