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Since I tried Ludwig back in 2017, I have been constantly using it in both editing and translation. Ever since, I suggest it to my translators at ProSciEditing.

Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com
dear customer
Grammar usage guide and real-world examplesUSAGE SUMMARY
"dear customer" is correct and usable in written English.
You can typically use this phrase to begin a formal letter, email, or other communication addressed to a customer. For example, "Dear Customer, Thank you for your recent purchase. We hope you are enjoying your new product."
✓ Grammatically correct
News & Media
Formal & Business
Alternative expressions(20)
valued customer
respected customer
esteemed client
to whom it may concern
hello
good morning
dear valued
professional email greetings
how are you email
email opening lines
email etiquette
i hope you are well also
esteemed customer
respected client
appreciated customer
important customer
loyal customer
highly regarded customer
our valued client
distinguished guest
Table of contents
Usage summary
Human-verified examples
Expert writing tips
Linguistic context
Ludwig's wrap-up
Alternative expressions
FAQs
Human-verified examples from authoritative sources
Exact Expressions
9 human-written examples
They also usually have a generic greeting such as "Dear customer" rather than your name.
News & Media
Congratulations to these companies for getting back to photo-quality basics this year — and to you, dear customer, for doing your homework.
News & Media
"Dear CUSTOMER NAME," the message began, "We'd like to thank you for being a Nordstrom customer, and let you know about all that we have to offer online 24 hours a day".
News & Media
"Dear customer," it reads in Arabic and English, "Females are not allowed to enter this area .The persistence of such ideas the need to protect women from the evils of Disney films and pop music suggests that little has changed in Saudi society.
News & Media
The New Yorker, February 22 , 1964P. 23 A Beacon Hill matron, who hates to part with anything that has been in her family for more than a year, recently found the following note attached to a clean but tattered bedsheet just returned from the laundry: Dear Customer: Upon examination, we find that this article has received its maximum wear.
News & Media
By Talbot Aldrich and Burton Bernstein The New Yorker, February 22 , 1964P. 23 A Beacon Hill matron, who hates to part with anything that has been in her family for more than a year, recently found the following note attached to a clean but tattered bedsheet just returned from the laundry: Dear Customer: Upon examination, we find that this article has received its maximum wear.
News & Media
Human-verified similar examples from authoritative sources
Similar Expressions
51 human-written examples
Instead, dear customers, it's your fault – for getting over-enthusiastic.
News & Media
Dear Customers, Today we're announcing our biggest addition yet, bringing nearly 3,000 more titles to Prime Instant Video.
News & Media
"Dear Customers, we are closed.
News & Media
Dear, dear, dear.
News & Media
By Andy Borowitz June 6, 2013 WASHINGTON (The Borowitz Report) — Today, President Obama issued the following letter to all Verizon customers: Dear Verizon Customers, Yesterday it came to light that the National Security Agency has been collecting millions of phone records from you each and every day.
News & Media
Expert writing Tips
Best practice
When using "dear customer", always follow it with a colon or comma. This sets a polite and professional tone for your communication.
Common error
Avoid using "dear customer" in every single communication. Personalize your greetings whenever possible by using the customer's name to create a more engaging and friendly experience.
Source & Trust
89%
Authority and reliability
4.5/5
Expert rating
Real-world application tested
Linguistic Context
The phrase "dear customer" primarily functions as a salutation in formal correspondence. It sets a respectful and polite tone when addressing a customer, as confirmed by Ludwig.
Frequent in
News & Media
33%
Formal & Business
33%
Science
16%
Less common in
Wiki
0%
Encyclopedias
0%
Reference
0%
Ludwig's WRAP-UP
The phrase "dear customer" is a grammatically correct and usable salutation in formal and professional communications. While it's considered uncommon, it’s frequently seen in News & Media and Formal & Business contexts. Ludwig AI confirms its acceptability for initiating contact with customers, conveying respect, and signaling formal correspondence. For a more personalized approach, using the customer's name is recommended. Alternatives like "valued customer" or "respected customer" can be considered to emphasize the customer's importance. Avoid overuse and personalize communications for a more engaging experience.
More alternative expressions(10)
Phrases that express similar concepts, ordered by semantic similarity:
valued customer
Replaces "dear" with a word emphasizing the customer's importance to the business.
respected customer
Replaces "dear" with a word conveying a sense of admiration and esteem.
esteemed client
Substitutes "customer" with "client" implying a more professional and ongoing relationship. "Esteemed" replaces "dear" for added formality.
dear patron
Uses "patron" instead of "customer", suggesting a more supportive or charitable relationship.
dear subscriber
Replaces "customer" with "subscriber", indicating a subscription-based relationship.
dear guest
Employs "guest" instead of "customer", implying a temporary or hospitality-oriented relationship.
dear user
Substitutes "customer" with "user", often used in the context of software or online services.
to whom it may concern
A very formal opening, used when the recipient's name is unknown. Lacks the personal touch of "dear customer".
hello
A simple, informal greeting. Less formal than "dear customer".
good morning
Time-specific greeting that replaces the general "dear customer".
FAQs
What can I use instead of "dear customer"?
Depending on the context, you can use alternatives like "valued customer", "respected customer", or if you know the name, "Dear [Customer Name]".
Is it better to use "dear customer" or address the customer by their name?
Addressing the customer by their name is generally preferred as it's more personalized. However, "dear customer" is appropriate when you don't have the customer's name.
Is "dear customer" too formal for modern communication?
While "dear customer" is formal, it's still widely accepted in business and official communications. Consider your audience and the context when deciding on the appropriate level of formality.
Can I use "hello customer" instead of "dear customer"?
While "hello customer" is less formal, it may come across as less professional. Using "hello" followed by the customer's name, if known, is often a better approach.
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Table of contents
Usage summary
Human-verified examples
Expert writing tips
Linguistic context
Ludwig's wrap-up
Alternative expressions
FAQs
Source & Trust
89%
Authority and reliability
4.5/5
Expert rating
Real-world application tested