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Additionally, there exist a number of studies which consider customers' satisfaction level and economic objectives.
To surmount these challenges, we propose a knowledge-based admission control along with scheduling algorithms for SaaS providers to effectively utilize public Cloud resources in order to maximize profit by minimizing cost and improving customers' satisfaction level.
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In business markets, technical support and product customization have been shown to be additional drivers of customers' satisfaction levels (Kim et al. 2008; Kumar 2002).
The customer satisfaction level from the end-customer was higher because they had more knowledgeable agents.
The primary objective of SaaS providers is to minimize cost and maximize Customer Satisfaction Level (CSL).
We change the pricing element on the real time, and the customer satisfaction level is skyrocketing".
It is because the success of new products is heavily dependent on the associated customer satisfaction level.
Simulations compare the value of the revisited algorithm exploiting the new strategy, clearly demonstrating its impact on customer satisfaction level.
LPP is used to obtain the optimal achievement level of the ECs and subsequently the customer satisfaction level under different degrees of uncertainty.
Coffel [3] identified "smoothness of ride" and "seating comfort" as top attributes that can enhance the customer satisfaction level from "somewhat satisfied" to "very satisfied".
It can be concluded that the customer satisfaction level is straightly related to routing plans and truck scheduling of distribution companies.
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Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com