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A great deal of "The Butterfly Effect" is devoted to bespoke videos crafted for specific individual customers, known as "customs".
They are also trying to build only to orders from customers (known as BTO), rather than guessing what will be in demand and supplying it from accumulated stocks.
And American expects to save $150 million by trimming perks to its best corporate customers, known in the industry as "waivers and favors".
The subscriber number is important, because BlackBerry gets a per-account payment each quarter from carriers and other customers known as the "Service Activation Fee" (SAF).
Of the company's main customers, known in the industry as traveling luxury consumers, just over a third are in Asia, a quarter in the Americas, and a little less than a third in Europe.
Mr. Spitzer said the Hicksville Days Inn agreed to pay $9,500 in fines plus about $1,500 in restitution for the 12 customers known to have been overcharged Sept. 11.
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"Our customers know about media.
FleetBoston customers know about acquisitions.
At Livingston Bagel, customers know the drill.
Experienced customers know that they can haggle.
"The customers know everything about QVC," says Vallow.
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Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com