The head of the bank, with his desk on the main floor, was known to fix customers' fishing reels as a hobby.
There, customers buying fish can also step into a fish spa - a series of ponds filled with tiny fish called Garra rufa or doctor fish, which revel in eating the dead skin and calluses on human feet.
But the more customers annoy fish store managers with questions, the more likely they are to receive answers.
We designed a case study to investigate variation of mortalities claimed by customers receiving fish at markets with above-normal mortalities.
The species are prized in Southern California sushi restaurants, which now serve their customers imported fish almost exclusively, most of it from China, Japan, Greece or Chile.
"Customers buying fish have a right to know what the heck it is and where it's from, but agencies like the F.D.A. are not taking this as seriously as they should," said Michael Hirshfield, chief scientist of the nonprofit group Oceana, referring to the Food and Drug Administration.
Considering the U.S. imports 91% of its seafood in a system that makes it easy for businesses to get away with unknowingly selling customers mislabeled fish, maybe it should.
Universal is offering customers substitute fish with similar consistency, such as Mediterranean white sea bass, Crespel said.
Tuxedo Junction employee Mo Sadi, a native of Iran and caviar aficionado himself, told me he hadn't seen any customers toting fish eggs.
They'd also been throwing dirty diapers on his customers and fishing for pigeons from the roof.
