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Some of them, for example Norwich & Peterborough building society, offer new customers compensation (£50 in the case of N&P) if they take longer than 10 days to set up direct debits and standing orders.
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Kreiner said the restaurant was co-operating with health authorities and organising customer compensation.
Analysts said these costs were likely to relate to repaying tax credits in Europe rather than customer compensation.
Overall there are 23 rail operating companies – suggesting that the total shortfall in customer compensation is likely to be around £150m.
A third goal was to change our approach to customer compensation so it would meet customers' needs, not the company's.
The airline revealed it had offered the customer compensation and, contrary to previous reports, clarified that the animal was alive when it was taken off the flight.
They pointed out that rail companies had other costs associated with delays other than customer compensation, but admitted that there did appear to be a disparity between what customers got in compensation and what was paid out to train operating companies.
Allegation 3: On 4 November 2014, several newspapers prominently reported a blow to HSBC profits when the bank set aside more than £1bn for customer compensation and an investigation into the rigging of currency markets.
HSBC's total provision of $1.6bn in legal charges in the third quarter included $701m for UK customer compensation (of which $589m was for payment protection insurance) and $550m for an agreement with the Federal Housing Finance Authority in the US.
Horta-Osório has stressed the importance of maintaining high standards of behaviour to Lloyds staff, which has paid multiple fines and billions of pounds in customer compensation for past misdeeds.
The cost of fines, legal bills and customer compensation racked up by the world's 20 biggest banks over the five years to the end of 2015 amounted to £252bn, according to new research.
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CEO of Professional Science Editing for Scientists @ prosciediting.com