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Extempo has developed its agents for Internet customer service applications, in which, for instance, a character might answer questions from computer users.
They are extensively deployed in customer service applications.
This service bundles together a number of pre-configured WebRTC-based tools that allow developers to quickly implement face-to-face video chats for customer service applications.
Twilio, a company best known for supplying communications APIs for developers has a product called Twilio Flex for building sophisticated customer service applications on top of Twilio's APIs.
Application Service Providers (ASPs) are springing up across the landscape providing affordable access to high powered applications, such as Enterprise Resource Planning ERPP) solutions, Manufacturing Resource Planning MRPP) solutions, large-scale database engines, and integrated customer service applications.
It's a browser extension that adds a sidebar to e-mails in Gmail with information about a sender from various customer service applications, like Salesforce.com, Zendesk, Stripe and MailChimp.
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Customer service application that utilizes live video from callers to walk them through solutions #ifihadglass [link].
Salesforce.com just launched a new customer service application called Service Cloud.
We present a natural-language customer service application for a telephone banking call center, developed as part of the Amitiés dialogue project (Automated Multilingual Interaction with Information and Services).
LiveNinja's first iteration was as a video marketplace to chat to experts, but last year it released Katana, a customer service application for video chatting with customers.
Assistly, which is in private beta until June, has developed a platform that offers a robust customer service application with self-service ease of use.
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