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Exact(21)
This resulted in an improved customer satisfaction rate of 35% and increased online sales by 15%.
When the product quality is higher, the customer satisfaction rate will increase and the probability of return will decrease.
Apple's chief financial officer Peter Oppenheimer pointed to another regular source for Apple: ChangeWave's customer satisfaction rate surveys, with the most recent one giving iPhone a 96% score.
At the last count, this public service had a 94% customer satisfaction rate – and that remarkable result was considered a disappointment after consecutive scores of 98%.
"My trains are regularly late or cancelled, and it is an utter mystery how the train company manages to claim a 70% customer satisfaction rate".
Whether a company enjoys a 97 percent customer satisfaction rate or a 93 percent rate will have a significant impact on the size of a company over the long run.
Similar(39)
The mean customer satisfaction rating for all the rated apps was 3.76 out of 5. 30 (77 %) of the apps with customer satisfaction ratings were free while 19 (51%%) without ratings were free (p < 0.02).
Customer satisfaction rates have improved.
Are you trying to improve a customer satisfaction rating?
"Our customer satisfaction rates with this product are exceptional," wrote Morton, the company's general counsel.
The annual survey by the University of Michigan on customer satisfaction rated the Heinz brand No. 1 again this year.
More suggestions(22)
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