With better customization, customer satisfaction can increase.
The potential benefits of campus counselling centres are diluted by the directive to deliver customer satisfaction, with its attendant emphasis on immediate access, and its framing of the healing relationship in marketplace terms.
The managerial philosophy of marketing puts central emphasis on customer satisfaction as the means for gaining and keeping loyal customers.
In "Hospitals Aren't Hotels" (Op-Ed, March 15), Theresa Brown cautions against placing too much emphasis on "customer satisfaction" when measuring hospital quality and patient care.
As the importance of customer satisfaction has grown, a corresponding emphasis on customer-centered design and end-user computing has emerged.
It recognized that some workers respond best to messages emphasizing the reduced cost and hassle of producing defect-free goods, for example, while others are inspired by an emphasis on customer satisfaction.
As many academic critics of the campus wars have noted, one consequence of all these controversies might simply be more deans and administrators, and even more emphasis on the customer satisfaction model of education.
Hass Irrigation Systems' emphasis will always be customer satisfaction.
Therefore, PO establishes an approach to link organizational strategy to implementation within operational processes and it is a manner of putting external emphasis on outcome and customer satisfaction rather than internally driven hierarchical structures or functions [ 19].
Also Ondategui-Parra et al. did not primarily analyse process indicators, but they put their emphasis on quality indicators like customer satisfaction [ 159].
She inherited a business that had operational problems – deteriorating punctuality, declining customer satisfaction and staff morale – and has managed to restore order, with a hard-headed emphasis on return on capital, something the City has warmed to".
