"customer responsiveness" is correct and usable in written English.
You can use it whenever you would like to refer to a company's ability to quickly and efficiently respond to customer inquiries or requests. For example, "One of the reasons I chose to do business with this company was their excellent customer responsiveness."
As a means to improve customer responsiveness, customized products are assembled according to specific orders while standard components are pre-manufactured based on short-term forecasts.
A critical part of mass customization is simultaneously achieving customer responsiveness, cost efficiency, and high volume production in the manufacturing system.
Evidence is found of many beneficial outcomes such as waste reduction, simplified planning, and improved customer responsiveness for the case of preparing customized assembly kits for hydraulic hoses.
Customer responsiveness and trust can also lead to tremendous business opportunities.
The imperatives of quality, speed, and customer responsiveness are replacing the traditional emphasis on bureaucratic control.
Last holiday season, on-time delivery and customer responsiveness had been a trip wire for the site.
Digital transformation (DX) is an expansive and, at times, confusing discipline, but mastering it is an unavoidable reality for any organization even those that were "born digital"—wanting to remain competitive in a marketplace increasingly defined by digital interaction, customer experience, responsiveness and hyper-personalization.
Lone Star's small-to-medium-sized business customers appreciated responsiveness, a willingness to accept responsibility for actions and fix problems quickly.
But that price advantage didn't last, and today he has to compete on customer service and responsiveness.
The sites were evaluated on several criteria including customer relationship building, responsiveness to e-mail queries, ability to promote additional merchandise based on customers' purchases and personalization of transactions and subsequent communications.
In our example, the unifying theme for behavioral change was customer-centricity and responsiveness.
