Superiority's most impressive feat is its staff-to-customer ratio: eleven employees to only six seats.
He told me that the Cheesecake Factory has worked out a staff-to-customer ratio that keeps everyone busy but not so busy that there's no slack in the system in the event of a sudden surge of customers.
It's definitely an American-style cafe, with an extremely high laptop-per-customer ratio and snacks that smack of Americana: Hostess-like chocolate cupcakes, Rice Krispie Treatsweetse sweets, cinnamon buns.
LogMeIn has about 20 free customers for every paying customer, a ratio that would devastate most online service providers.
We have developed a new method for measuring customer satisfaction ratio (CSR) by considering the following: mining both textual and quantitative data, multiple design parameters, mapping output on a scale of 0 1, and a decision template for means of measure.
Keki Mistry, HDFC's managing director, notes a dramatic improvement in the purchasing power of his average customer: the ratio of housing price to annual income has gone from 15 to 20 times to 3 to 4 times over two decades.
When a customer's ratio of peak load consumption (theta le 35%), a 15% discount is applied to the electricity price during the off-peak load period, meaning that the off-peak load period price of the TOU PPP decreases to 0.2767 yuan/kWh and the price for exceeding the TOU PPP limit is 0.3124 yuan/kWh.
You can then nurture your prospects with helpful, timely emails and helpful, timely Web content that will dramatically improve your customer conversion ratios.
In fact, churn hit an all-time low of 4.7percentt, and lifetime value to customer acquisition cost ratio is holding firm at 2.7:1.
When examining each business that has reclassified, we tend to discover a mix of three distinct operational characteristics: the ability to scale service with a high customer-to-worker ratio; build a specialized workforce required for high-quality service; and deliver services to the customer with a greater focus on convenience than timeliness.
